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Anytime, Anywhere 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2024

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Spector, Robert 作者

PERSEUS

譯者

2002-12 出版日期

304 頁數

166.00元價格

叢書系列

9780738208039 圖書編碼

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發表於2024-09-20

Anytime, Anywhere 在線電子書 epub 下載 mobi 下載 pdf 下載 txt 下載 2024

Anytime, Anywhere 在線電子書 epub 下載 pdf 下載 mobi 下載 txt 下載 2024

Anytime, Anywhere 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2024

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Anytime, Anywhere 在線電子書 pdf 下載 txt下載 epub 下載 mobi 在線電子書下載

Anytime, Anywhere 在線電子書圖書描述

Lessons from a dozen market leaders who have mastered the game of multi-channel service. In Anytime, Anywhere , Robert Spector showcases the pioneering efforts of a dozen companies who are now increasing market share by combining the best of both physical and virtual worlds. From Wells Fargo to Powell's Books to the San Francisco Giants, companies in every industry are discovering that "seamless service"--integrating all elements of the customer experience with consistent messages and execution--offers a competitive edge that technology alone can never achieve. Packed with practical advice and colorful, in-depth stories from the front lines, Anytime, Anywhere shows any business how to meet, and exceed, the expectations of customers through all points of contact.

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