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Michael Hammer 作者

Three Rivers Press

译者

2003-4 出版日期

288 页数

USD 15.00 价格

Paperback

丛书系列

9781400047734 图书编码

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发表于2024-11-07

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The Agenda 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

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New rules for the new game:

the ideas that every business needs to win in the customer economy

In The Agenda , Michael Hammer shows companies how to prosper in today’s world of slow growth, fierce competition, and enormously powerful customers. The winners in this extraordinarily difficult environment—companies like IBM, Duke Power, Progressive Insurance, and GE—succeed through superior operations. Their costs are lower and their quality higher than their competitors’; they get new products to market faster and they provide better customer service. How do they do it? Through near-fanatical attention to the basics of business, and by managing these basics in new and creative ways.

The Agenda teaches the ideas and techniques that any company—large or small, service ﬁrm or manufacturer—can use to out-execute and out-innovate its competitors. Businesses that follow these principles will grow by taking market share away from those that do not. While others decline, your company can thrive. The Agenda will show you how.

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