UNIT I AT THE AIRPoRT第一單元在機場 Working Procedures工作流程簡介 Special Terms專業詞匯儲備 Conversation Guidance會話指導 Lesson 1 Check-in at the Airport 第1課 辦理登機手續 1．At the Information Desk(在問訊處) 2．At the Check-in Counter(換登機牌) 3．Luggage Check-in(辦理行李托運) 4．Transit and Transfer(過境與轉機) 5．Getting Aboard a Plane(登機) 6．Airport Announcements(機場廣播) Lesson 2 Immigration and Emigration 第2課 辦理入、齣境手續 1．Immigration Formalities(辦理入境手續) 2．Luggage Claiming(提取行李) 3．Customs Clearance(通過海關) 4．Security Check(行李安檢) 5．Emigration Formalities(辦理齣境手續) 6．Tax Refund(辦理退稅手續) Lesson 3 Dealing with Special Situations 第3課 特殊情況處理 1．Flight Is Delayed(航班延誤) 2．Boarding Pass Is Lost(登機牌丟失) 3．Luggage Is MIssing(行李件數短缺) 4．Luggage Is Misplaced(行李錯掛航班) Sentence Storage語句裝備庫 Appendix附錄 1．Boarding Pass(登機牌示例) 2．Codes of Major Airlines in the World(世界各國主要航空公司代碼) 3．Types of Aircraf_ts(飛機型號) 4．Airport Signs(機場指示牌) 5．Immigration Cards(齣入境卡) (1)Arrival Card of Hong Kong SAR，China(旅客抵港申報錶) (2)Arrival/Departure Card of Japan(日本入齣境卡) (3)Arrival/Departure Card of the Republic of Korea(韓國入齣境卡) (4)Arrival/Departure Card of Thailand(泰國入齣境卡) (5)Disembarkation/Embarkation Form of Singapore(新加坡入齣境卡) (6)Arrival/Departure Card of Indonesia(印度尼西亞入齣境卡) (7)Arrival/Departure Card and Customs Declaration Form of Malaysia(馬來西亞入齣境卡及海關申報單) (8)Arrival Card of Russia(俄羅斯入境卡) (9)Landing Card ofthe UK(英國入境卡) (10)Disembarkation Card of the France(法國入境卡) ……第二單元 在飛機上第三單元 在酒店第四單元 配閤的陪工作第五單元 自由活動日
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