Managing people is the most difficult part of a manager's job - the best-selling "You Lead They'll Follow" book series now helps make it easier! Following the successful 10-part leadership and performance management model of Volumes 1 and 2, Dan Kehoe gives us more!! It contains easy, accessible, relevant and witty leadership strategies and innovative checklists, that make this series a must-have toolkit of practical actions that will help with the complex task of people management. It contains completely new material in the following areas: leadership, communications, improving your performance, individual performance, facilitating groups, influencing behaviour, change, work relations, learning and development, and improving sales and service.
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