No one can help you put the new ISO 9000 standard to work better than Perry L. Johnson. Head of the world's top consulting/training firm in quality standard implementation, Johnson gives you the tools to do the job right. In the pages of "ISO 9000", he provides a detailed tour of the rigorous new AS 9000 and QS 9000 international standards, helps you map out your best route to compliance, and unveils the benefits your firm can expect from implementing the many changes in ISO 9000.In an era when quality and standards matter more each day, Perry Johnson's "ISO 9000" delivers: detailed coverage of the 2000 AS 9000 and QS 9000 standards; focus on major changes in standards for management responsibility, contract review, document control, purchasing, process control, inspection and testing, and training; expanded guidance on new business-building service standards; self-assessment test for evaluating your company's readiness for implementation and registration; a sample quality manual that models what's expected in that all-important document; and, side-by-side comparison of the 1994 and 2000 standards.No better introduction to ISO 9000 standards can be found than the one you hold in your hands. This new edition of Perry Johnson's popular guide not only tells you what the standards say, it shows you how they can help propel your business, whether you sell services or products. You get hands-on guidance with every step, from quality control through implementation and ISO registration. Read Perry Johnson's "ISO 9000" today, and watch your business take off tomorrow.