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Transactional Six Sigma and Lean Servicing 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024

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Betsi Harris Ehrlich 作者

CRC

译者

2002-06-13 出版日期

271 页数

USD 74.95 价格

Hardcover

丛书系列

9781574443257 图书编码

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Transactional Six Sigma and Lean Servicing 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

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Transactional Six Sigma and Lean Servicing 在线电子书图书描述

This ground breaking "how to" book is a practical guide for implementing Six Sigma and Lean Manufacturing methods in a transactional service oriented environment. It uses real case studies and examples to show how Six Sigma and Lean Servicing techniques have been implemented and proven effective in achieving substantial documented results. The author covers both theory and practical application of Lean Servicing, Six Sigma DMAIC and Six Sigma DFSS concepts and methods that can be used effectively in service organizations to achieve reduced costs and a new level of service excellence.

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