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Employee Management and Customer Service in the Retail Industry 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024

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Heil, Gary/ Thomas, Chris 作者

John Wiley & Sons Inc

译者

2005-8 出版日期

190 页数

699.70元价格

Pap

丛书系列

9780471723240 图书编码

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Employee Management and Customer Service in the Retail Industry 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

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Employee Management and Customer Service in the Retail Industry 在线电子书 pdf 下载 txt下载 epub 下载 mobi 在线电子书下载

Employee Management and Customer Service in the Retail Industry 在线电子书图书描述

Employee Management and Customer Service in the Retail Industry, by Gary Heil and Chris Thomas, attempts to combine the psychology of dealing with employees and customers with the practical realities of managing a retail business. Organized into ten chapters, this book loosely follows a retail manager's natural progression from interviewing prospective employees, to hiring the right ones, paying them fairly, and keeping them happy on the job.

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