"The emphasis on change at many levels of organization is critically important as is the first attempt to integrate sophisticated theory and research in organization psychology (e.g., Gersick, Hackman) with social psychological models of development such as Moreland and Levine."</p>
--Reuben M. Baron, Emeritus, University of Connecticut</p>
"Arrow, McGrath, and Berdahl’s ‘Small Groups as Complex Systems’ will change the way you think about groups, the way you think about research, and even the way you think about science." --Donelson R. Forsyth, Psychology, Virginia Commonwealth U</p>
"The book is excellent, one of those very rare works that will have substantial impact on the field. I would use the book without hesitation in any advanced graduate seminar dealing with groups."</p>
--Donelson R. Forsyth, Psychology, Virginia Commonwealth U</p>
"A conceptually elegant analysis of groups as systems. Although the systems approach has been growing more influential in various fields of social psychology in the last ten years, no one has put forward a definitive analysis that applies with fidelity the general systems approach to group processes. McGrath and his colleagues fill that gap, not by paying lip service to popular scientific concepts such as recursive causality, open systems, attractors, and complexity theory, but by fully integrating these concepts into their no-nonsense analysis of such group level processes as formation, task performance, composition, development, and termination. Empirical work is folded into the theoretical mix along the way, but the focus is unrelentingly conceptual with the result that the authors deliver on their promise of developing a powerful, unified theory of group dynamics."</p>
--Donelson R. Forsyth, Psychology, Virginia Commonwealth U</p>
"Theirs is an ambitious book. They have profound ramifications for experimental social psychology. It is worth mentioning that AMD (Arrow, McGrarth, and Berdahl) list an ethnographic approach, which often implies the adoption of hermeneutic and semiotic methods (a hallmark of the anti-Enlightenment tradition in psychology), as a possible way forward." </p>
--Yoshihisa Kashima, American Journal of Psychology</p>
What are groups? How do they behave? Arrow, McGrath, and Berdahl answer these questions by developing a general theory of small groups as complex systems. Basing their theory on concepts distilled from general systems theory, dynamical systems theory, and complexity and chaos theory, they explore groups as adaptive, dynamic systems that are driven by interactions among group members as well as between the group and its embedding contexts. In addition, they consider not only the group’s members and their distribution of attributes, but also the group’s tasks and technology in order to understand how those members, tasks, and tools are intertwined, coordinated, and adjusted. Throughout the book, the authors focus our attention on relationships among people, tools, and tasks that are activated by a combination of individual and collective purposes and goals that change and evolve as the group interacts over time. </p>
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这本书的叙事风格非常独特,它没有采用那种居高临下的说教口吻,而是像一位经验丰富的导师,带着你一步步拆解复杂的现象。我感受到作者在构建论点时,那种深厚的跨学科背景带来的自信和严谨。它避开了那些陈词滥调的“团队合作很重要”之类的口号,转而深入探讨了信息在群体结构中的传递效率、决策的分布式计算能力,以及权力结构在动态变化中的重塑过程。我常常在阅读过程中停下来,在脑海中重构我过去工作中的一些场景,用书中的概念去套用和分析,每次都能发现新的盲点。这种“重塑认知”的体验,是衡量一本优秀学术或商业书籍的关键标准。这本书成功地将抽象的数学概念,转化为了可以被实际工作场景所检验的、具有操作性的洞察力。
评分这是一部读起来需要全神贯注的作品,它绝非茶余饭后的消遣读物,更像是为那些渴望超越表面管理技巧的专业人士准备的深度阅读材料。作者在阐述“适应性”时,引用的生物学和物理学的类比令人印象深刻,它揭示了人类社会系统与自然界中的自组织现象之间深层的同构性。我特别欣赏它对“异质性”价值的强调。很多组织倾向于用同质化来追求效率,但本书论证了,恰恰是那些看似“不协调”的差异性,才是系统在面对外部冲击时保持弹性的关键资源。这种对多样性作为系统核心要素的肯定,在当前的“标准化”浪潮中显得尤为珍贵。读完后,我对任何形式的“小组”或“团队”的理解,都上升到了一个更高的、更具结构性的层面,它让我看到问题背后的“骨架”。
评分坦白说,这本书的某些部分读起来像是一场高强度的智力马拉松,它要求读者对系统动力学和网络理论有基本的了解,但对于那些愿意投入时间的读者来说,回报是巨大的。我特别喜欢作者对于“鲁棒性”和“脆弱性”的辩证分析。在一个高度互联的环境中,局部的小故障如何能够通过连锁反应迅速放大,成为全局性的危机,这一点被剖析得入木三分。书中通过几个精心设计的案例研究,展示了在信息不对称和资源有限的情况下,群体如何快速地形成应对策略,以及这些策略的长期可持续性。这种对系统边界和内部摩擦力的捕捉,使得书中的理论模型具有了极强的现实指导意义,而非仅仅是晦涩的学术推演。对我而言,它像是一本解码手册,帮助我理解为什么有些高效的小组在面临压力时会瞬间瓦解,而另一些看似平庸的组合却能展现出惊人的韧性。
评分这本书的探讨深入到了一个极其迷人的领域,它不仅仅是一本关于“小组”的书,更像是一份关于动态、涌现和适应性组织的蓝图。我尤其欣赏作者在描述组织结构时所展现出的那种细腻的洞察力,那种将看似松散的个体行为,通过非线性的反馈回路,最终塑造成一个稳定或变化的整体的描绘。读到关于“临界点”和“相变”的章节时,我仿佛站在一个巨大的沙盘前,看着沙粒如何在外力作用下,瞬间改变其整体的流动性。这不仅仅是管理学理论,它触及了复杂科学的核心——如何在看似随机的互动中,去识别和预测结构性的变化趋势。对于任何一个长期从事团队领导或组织发展工作的人来说,这本书提供的不仅仅是工具,更是一种看待世界和系统演进的全新范式。它挑战了传统的线性思维,引导我们将注意力聚焦于那些“看不见”的连接和信息流动的“瓶颈”。这种将社会科学与自然系统理论完美融合的尝试,在目前的文献中是相当罕见的,而且处理得非常优雅。
评分从装帧和结构上来看,这是一本用心打磨的作品,但其真正价值在于它如何重新定义了我们对“效率”的理解。它巧妙地将焦点从个体的“能力”转移到了系统“组织”的“熵减”过程。读者很快会意识到,一个组织之所以高效,往往不是因为个体能力出众,而是因为其内部连接的结构性优势,能够有效地抑制无序性。书中对反馈循环的分析尤其精妙,那些看似微不足道的日常互动,如何通过正反馈被放大为巨大的优势,或者通过负反馈维持在一种动态的平衡状态。我发现,许多管理者追求的“控制”往往适得其反,因为过度控制会扼杀系统自我优化的能力。这本书倡导的是一种“培育式管理”,即设定正确的环境参数,让复杂性自然演化出最优解。这种智慧的谦逊,是它超越了大部分同类书籍的根本原因。
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