ITIL Version 3 at a Glance 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024

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John Long 作者

Springer

译者

2008-03 出版日期

92 页数

USD 89.00 价格

Hardcover

丛书系列

9780387773926 图书编码

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ITIL Version 3 at a Glance 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

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ITIL Version 3 at a Glance 在线电子书著者简介

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ITIL Version 3 at a Glance 在线电子书 pdf 下载 txt下载 epub 下载 mobi 在线电子书下载

ITIL Version 3 at a Glance 在线电子书图书描述

ITIL® Version 3 At a Glance takes a graphical approach to consolidating the information of ITIL® volume 3. ITIL® is an internationally-recognized set of best practices for providing IT service management. IT organizations worldwide are implementing ITIL® as a vehicle for improving IT service quality and improve return on investment for IT services.

The desk references unique graphical approach will take otherwise complex textual descriptions and make the information accessible in a series of consistent, simple diagrams. ITIL® Version 3 At a Glance will be of interest to organizations looking to train their staffs in a consistent and cost-effective way. Further, this book is ideal for anyone involved in planning consulting, implementing, or testing an ITIL® Version 3 implementation.

Each chapter in ITIL® Version 3 at a Glance summarizes one of the ITIL® v3 books in the following consistent structure:

- Brief Description of the Stage

- Overview Diagram of the Stage

- Key Concepts of the Stage

- Practices or Processes

- Roles

- Process Purpose

-Overview Diagram

-Key Concepts

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