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Quality Health Care 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024

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Lloyd, Robert C. 作者

Jones & Bartlett Pub

译者

2004-3 出版日期

343 页数

$ 187.52 价格

HRD

丛书系列

9780763748050 图书编码

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发表于2024-10-04

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Quality Health Care 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

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Quality Health Care 在线电子书图书描述

Written by an internationally-recognized expert in the field of quality management, this book will serve as your guide for planning and implementing a successful quality measurement program in your healthcare facility. It begins by presenting an overview of the context for quality measurement, the forces influencing the demand for quality reform, how to listen to the voice of the customer, and the characteristics of quality that customers value most. You'll also learn how to select and define indicators to collect data and how to organize data into a dashboard that can provide feedback on your progress toward quality measurement. Finally, this book shows you how to analyze your data by detailing how variation lives in your data, and whether this variation is acceptable. Case studies are provided to demonstrate how quality measurement can be applied to clinical as well as operational aspects of healthcare delivery.

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