具体描述
Communication: The Key to the Therapeutic Relationship provides a fundamental overview of therapeutic communication techniques for students who are just beginning their nursing courses. This much-needed text covers communication topics essential in today's health care environment: Communication theories and modelsNurse-client relationshipsGender and cultural relationshipsBreaking down communications barriersEmpathy, assertiveness, humor, touch, and tearsNumerous real-life examples from the author's experience are included, some humorous, some serious. Cartoons illustrate important concepts, and end-of-chapter exercises allow sturdents to practice their communication skills.
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