Creating the Customer-Driven Library

Creating the Customer-Driven Library pdf epub mobi txt 电子书 下载 2025

出版者:Amer Library Assn Editions
作者:Jeannette A. Woodward
出品人:
页数:256
译者:
出版时间:2005-1-1
价格:USD 54.00
装帧:Paperback
isbn号码:9780838908884
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Bookstores have succeeded by focusing on the customer, and libraries need to take a page from this playbook. While keeping one eye on their mission--to broaden library use and increase relevance while serving community needs--libraries can improve customer service, looks, and functionality in ways that enhance its community mission. Use Creating the Customer-Driven Library to: - Offer accessible, customer-friendly signs, catalogs, and interior spaces- Identify the unique needs of your library's community--then meet those needs- Create a step-by-step, customized promotion plan that communicates with your market- Find cost-effective ways to connect--from user-friendly Web sites to promo brochures- Show customers what the library has to offer and entice them to give it a try

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