Microsoft CRM for Dummies

Microsoft CRM for Dummies pdf epub mobi txt 电子书 下载 2025

出版者:John Wiley & Sons Inc
作者:DeLisa, Michael
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页数:364
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出版时间:2003-8
价格:231.00元
装帧:Pap
isbn号码:9780764516986
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The ideal introductory guide to Microsoft's much anticipated entry into the Customer Relationship Management (CRM) software marketplace Discusses the key features of Microsoft's CRM software, including tools to help businesses sell more effectively, manage all customer communications in one place, track and convert leads, make informed decisions faster, and provide consistent service Provides expert tips and tricks to make the software work more effectively Explains how to achieve increased customer satisfaction, customer loyalty, and more profitable customer relationships Author is considered one of a handful of global experts on CRM for small- and medium-sized businesses

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