* Target your market and assess competition
* Start small and grow your business
* Deliver WOW! customer service
* Find your niche in the home cleaning business Home cleaning is one of the fastest-growing service businesses in North America. Today's demanding careers and lifestyles mean that people have less time to devote to domestic duties, and often more money to pay to have them done. And with the increase in our aging population, this service is fast becoming a necessity. A home cleaning service might start out small, but it has the potential to grow to be a multi-million dollar business with branch offices and franchises, to the point where you need to lease office space, hire staff, purchase a fleet of vehicles, and develop your own products and customized services. Or you may want to go solo and remain small. Whatever your goals are, this book you can help get your business up and running, and help you survive that essential first year. This book answers questions such as: What are the legal requirements for running a home cleaning business? How do I find and keep clients? How much should I charge? What equipment do I need? What other services can I offer? How do I hire and train staff? Includes dozens of useful cleaning tips and a chapter on taking advantage of the growing market for estate cleanups and helping older clients move out of their homes. Highlights of the CD-ROM: Cash flow forecast Receipts and disbursements journal Form for calculating quotes Scheduling calendar Final walk-through checklist Quality control diary
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