In order to meet the recommendations, requirements and specifications of ISO 9001:2000, organisations must undertake an audit of their own quality procedures and those of their suppliers. Likewise, when supplying ISO 9001:2000 accredited customers, suppliers must be prepared to undergo a similar audit. Revised, updated and expanded, "ISO 9001:2000 Audit Procedures" describes the methods for completing management reviews and quality audits, and outlines the experiences of working with 9001:2000 since its launch in 2000. It also includes essential new material on process models, generic pocesses, the requirements for mandatory documented procedures, and detailed coverage of auditors questionnaires. Internal, external and third-party audits are central to ISO 9001:2000 accreditation. This is a new edition, updated in the light of three years experience with the standard and with essential information on the relationship of ISO 9001:2000 with other quality and environmental audit requirements and procedures. It includes audit check lists and templates. It is the only ISO 9001:2000 audit reference you will need.