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Klein, Janice A. 作者

John Wiley & Sons Inc

译者

2004-10 出版日期

224 页数

217.00元价格

HRD

丛书系列

9780787974732 图书编码

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True Change 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2025

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Drawing on her own long-term research and extensive work experience, Janice Klein reveals how the power of people (insiders who are able to see problems from outsider's perspective), approach ("pulling change"), and system (support infrastructure) combine to turn new ideas and concepts into institutionalized practices. In particular, certain people inside organizations "outsiders on the inside" are key to driving innovation, adaptation, and real change. Using examples from leading companies in MIT's Leaders for Manufacturing (LFM) and System Design and Management (SDM) Partnership such as Boeing, Intel, Motorola, Alcoa, Ford, Kodak, and others she shows how employees at all levels can learn how to become "an outsider on the inside," and be in the right place at the right time to discover opportunities to "pull" into their organization. Throughout, we grow to understand the perspectives of numerous "outsiders on the inside," by hearing their voices and observing their actions. The strategy Klein provides is relevant for any company that hopes to build a change capability, rather than attempt only to manage change.

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