Upon finishing this book, you will have the skills to find out how to assess coaching needs, discover the six tools essential to coaching success, understand the roles of a coach, and learn how to supply the right advice and support. Today’s business environment is requiring managers to act more as coaches than "bosses." They must motivate and lead, as well as become facilitators who empower through a common vision. Through effective coaching, managers can improve performance, personal growth, and increased job satisfaction for their employees and themselves. Learning Objectives: To explain the role of manager as coach. To clarify the meaning for five roles of coaches. To give examples of techniques in quality coaching decisions.
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