Reinventing Your Contact Center 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024

☆☆☆☆☆
简体网页||繁体网页

Schwartz, Lisa M./ Ruffins, Lana M./ Petouhoff, Natalie L./ Morris, Richard L. (EDT) 作者

Prentice Hall

译者

2006-4 出版日期

272 页数

$ 40.91 价格

Pap

丛书系列

9780131837898 图书编码

Reinventing Your Contact Center 在线电子书图书标签:

喜欢 Reinventing Your Contact Center 在线电子书的读者还喜欢

下载链接在页面底部

点击这里下载

想要找书就要到图书目录大全

book.wenda123.org

立刻按 ctrl+D收藏本页

你会得到大惊喜!!

发表于2024-11-10

facebook linkedin mastodon messenger pinterest reddit telegram twitter viber vkontakte whatsapp 复制链接

Reinventing Your Contact Center 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

Reinventing Your Contact Center 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024

Reinventing Your Contact Center 在线电子书用户评价

评分☆☆☆☆☆

Reinventing Your Contact Center 在线电子书著者简介

Reinventing Your Contact Center 在线电子书图书目录

Reinventing Your Contact Center 在线电子书 pdf 下载 txt下载 epub 下载 mobi 在线电子书下载

Reinventing Your Contact Center 在线电子书图书描述

Emphasizing the worth of positive customer interactions, Re-Inventing Your Contact Center provides tools for building the very best multi-channel customer relationship management system. Learn why customer contact centers are so valuable to the company's bottom line. Discover how to keep employees motivated, challenged and committed. Understand the multiple channels used to communicate effectively with consumers. This new text unlocks many of the secrets behind successful customer service management and is filled with cases, exercises and assignments that build communication strategies, listening skills and confidence to re-invent one's own contact center. KEY TOPICS: Highlights multi-channel contact center strategies. Includes all forms of customer contact, such as: voice, email, fax, Web and more! Emphasizes the value of contact management centers. Discusses how customer service experiences impact consumer behavior and purchasing plans. Includes numerous lists, charts, and calculations that can be used to determine contact center effectiveness. Excellent for anyone involved in managing a Contact Center.

Reinventing Your Contact Center 在线电子书下载 mobi epub pdf txt 在线电子书下载

想要找书就要到图书目录大全

book.wenda123.org

立刻按 ctrl+D收藏本页

你会得到大惊喜!!