This authoritative new book explores the relationship between top management consultant teams and their clients. It presents through a series of case studies, from both the private and public sectors, best-practice consulting at the sharp end of contemporary management across all management disciplines. The case studies are drawn from the MCA Awards, which recognise Best Practice in all the categories of management. Firms present qualifying client engagements for evaluation by a distinguished panel drawn from industry and academia. Each case study explores a unique business situation and the way it was tackled by the team, and also examines how those teams responded to challenges during their projects and the unexpected lessons they learned. The case studies are embedded within an explanatory framework that draws out common themes, relates the case studies to generic models, and discusses how their approaches can be applied in other businesses. Case study clients include the International Olympic Committee, Sun Microsystems, Apache Corporation, Aon, Tesco, BT Business, MoD, Westminster City Council, BAE Systems, GCHQ, Sainsbury's Supermarkets, Home Office, Transport for London, and NHS Trusts.
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