Empathy on Demand

Empathy on Demand pdf epub mobi txt 电子书 下载 2025

出版者:Hampton Roads Pub Co Inc
作者:Selby, John
出品人:
页数:240
译者:
出版时间:2007-2
价格:$ 22.54
装帧:HRD
isbn号码:9781571745149
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With customer loyalty weighing in as the most valued commodity in the workplace today, wead all like to know how to create lasting emotional connections to keep clients personally satisfied and eager to do business with us. In this follow-up to "Take Charge of Your Mind" John Selby presents his 4-step "Listening With Empathy" mood-management method for doing just that, giving readers a practical toolkit for rapidly shifting from negative to genuinely positive moods at work, feeling good in your own skin in the present moment, and making authentic heart contact with customers, clients, and colleagues. As readers hone their abilities to create strong bonds with others by making them feel truly accepted and appreciated, they will naturally become more confident, charismatic, and successful. A highly regarded meditation teacher and business consultant, John Selby is the author of twenty-two books with sales totaling more than half a million copies.

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