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Selby, John 作者

Hampton Roads Pub Co Inc

译者

2007-2 出版日期

240 页数

$ 22.54 价格

HRD

丛书系列

9781571745149 图书编码

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发表于2024-11-24

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Empathy on Demand 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

Empathy on Demand 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024

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With customer loyalty weighing in as the most valued commodity in the workplace today, wead all like to know how to create lasting emotional connections to keep clients personally satisfied and eager to do business with us. In this follow-up to "Take Charge of Your Mind" John Selby presents his 4-step "Listening With Empathy" mood-management method for doing just that, giving readers a practical toolkit for rapidly shifting from negative to genuinely positive moods at work, feeling good in your own skin in the present moment, and making authentic heart contact with customers, clients, and colleagues. As readers hone their abilities to create strong bonds with others by making them feel truly accepted and appreciated, they will naturally become more confident, charismatic, and successful. A highly regarded meditation teacher and business consultant, John Selby is the author of twenty-two books with sales totaling more than half a million copies.

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