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Managerial Competence within the Tourism and Hospitality Service Industries 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024

Managerial Competence within the Tourism and Hospitality Service Industries
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简体网页||繁体网页
Saee, John 作者
Routledge
译者
2006-10 出版日期
256 页数
$ 189.84 价格
HRD
丛书系列
9780415385961 图书编码

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Managerial Competence within the Tourism and Hospitality Service Industries 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024


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Managerial Competence within the Tourism and Hospitality Service Industries 在线电子书 图书描述

This book examines cross-cultural managerial competence across all managerial functions. Focusing particularly on the hospitality and tourism industry, editor Saee examines the cross-cultural implications of planning: workplace communication, recruitment/promotion, induction, training, supervision, industrial relations, management of change, customer service, financial management and marketing. Incorporating well-structured discussion, this book demonstrates an excellent balance of theory and practical application, and takes an innovative angle on the analysis of the host countries managers, undergoing culture shock. This volume will be useful to students across many disciplines including cross-cultural studies, international business and tourism.

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