Book Description This new medical assisting learning system provides comprehensive coverage of administrative and clinical procedures and skills. The full-color text integrates the new DACUM competencies throughout， using a simulation approach to enhance learning. Two Student Practice Disks are packaged with the text providing comprehensive review of administrative and clinical content. Step-by-step detailed procedures and an innovative， open text design clearly illustrate basic and advanced medical assisting skills. End of chapter review questions with a critical-thinking emphasis reinforce learning of material covered. Unique topics covered include managed care， coping skills， therapeutic approach to patients， cultural diversity applications， as well as preparation for the Certified Medical Assistant (CMA) exam， and professional career success. (multimedia， administrative skills， clinical skills， medical assisting， CMA exam) ALSO AVAILABLE - INSTRUCTOR SUPPLEMENTS CALL CUSTOMER SUPPORT TO ORDER Instructor's Guide ISBN: 0-8273-6763-5 Instructor's Resource Kit ISBN: 0-7668-0268-X Computerized Test Bank (3.5" Windows disk) ISBN: 0-8273-8415-7 Student Workbook ISBN: 0-8273-6765-1 Book Info Comprehensive textbook for medical assistant students. Includes two diskettes with more than 1，000 review questions and exercises. Also available in the learning system: study guide disk， workbook， video series， CD-ROM， and instructor support materials. Color illustrations. See all Editorial Reviews