Failure to Communicate 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024


Failure to Communicate

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Holly Weeks 作者
Harvard Business School Press
译者
2008-09-15 出版日期
240 页数
USD 24.95 价格
Hardcover
丛书系列
9781578518999 图书编码

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发表于2024-11-23


Failure to Communicate 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

Failure to Communicate 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

Failure to Communicate 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024



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Your stomach's churning; you're hyperventilating -- you're in a badly deteriorating conversation at work. Such exchanges, which run the gamut from firing subordinates to parrying verbal attacks from colleagues, are so loaded with anger, confusion, and fear that most people handle them poorly: they avoid them, clamp down, or give in. But dodging issues, appeasing difficult people, and mishandling tough encounters all carry a high price for managers and companies -- in the form of damaged relationships, ruined careers, and intensified problems. In Failure to Communicate, Holly Weeks shows how to master the combat mentality, emotional maelstrom, and confusion that poison difficult conversations. Drawing on her many years as a consultant and coach to leaders and executives, the author explains: Why we turn to ineffective tactics when the heat is on How to avoid the worst pitfalls of difficult conversations, and how to pull yourself out if you fall in Ways to regain your balance and inject respect into stressful conversations, even when you've been confronted, infuriated, or wronged Strategies for mitigating aggression and defensiveness, and for clearing the fog of misconceptions How to get through the hardest conversations with your reputation and relationships intactUsing proven techniques paired with detailed real-life examples, Weeks equips you with the strategies and practices you need to transform even the toughest conversations.

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