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Plunkett, Warren R.; Attner, Raymond F.; Allen, Gemmy 作者

译者

2007-6 出版日期

744 页数

576.00元价格

丛书系列

9780324568363 图书编码

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Management 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

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The ninth edition of MANAGEMENT: MEETING AND EXCEEDING CUSTOMER EXPECTATIONS is a comprehensive survey of the principles and practices of management as they are currently being applied in the United States and around the world. The content and features are structured to reinforce two continuing themes that are woven into the chapters' narratives: (1) the never-ending effort by managers and organizations to meet or exceed customers' needs and (2) the need organizations and their people have to be guided by effective leadership.

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