杰姬·芬恩（Jackie Fenn），高德纳 研究所（Gartner Research）副总裁兼研 究员，负责高德纳新兴技术管理的研究。 她首先开发出高德纳技术成熟度曲线模 型，该模型已被世界范围内的媒体及其他 机构广为采用。

马克·拉斯金诺（Mark Raskino），高德纳研究所（Gartner Research）副总 裁兼研究员。他主要研究新兴商业技术的 宏观趋势．并为高层管理人士提供技术创 新方面的建议。他也经常就某个话题发表 主旨演讲。

It happens over and over again. Some innovation (a new product, a management trend) comes along that captures the public's imagination. Everybody joins the parade with great fanfare and high expectations. This "next big thing" promises to transform the companies that adopt it -- and inflict great peril on those that don't.

Then, when the innovation fails to deliver as promised immediately, everyone starts bailing out. Investments are wasted; stock prices plunge; disillusionment sets in.

It doesn't have to be this way. In Mastering the Hype Cycle , Jackie Fenn and Mark Raskino explain what drives this pattern and how your company can avoid its potential dangers. By understanding the hype cycle, you can ride it more skillfully -- timing your investment decisions so that the innovations you adopt stand the best chance of succeeding in the long-term.

Drawing on company examples and Gartner's proven STREET (Scope, Track, Rank, Evaluate, Evangelize, Transfer) framework, the authors show how to orchestrate the key steps in the innovation-adoption process -- from choosing which innovations to take on and when in their life cycle you should adopt, to paving the way for a successful introduction.

The hype cycle isn't going away. But this book arms you with the strategies you need to ride the crest of a new idea to success -- and steer clear of the trough of disillusionment.