“優勢領導”理念創始人

◆ 全球商業領域公認的思想領袖

◆ 美國企業傢年度大奬得主

◆ 超級暢銷書《非常對話》作者

蘇珊•斯科特是全球領先的培訓公司Fierce,Inc. 創始人。她的公司在企業高管教練、溝通與領導力等方麵，深受眾多知名企業推崇。斯科特的客戶包括：雅虎、星巴剋、可口可樂、雀巢、沃爾瑪、思科、英國石油公司、美國通用動力公司、紐約人壽保險公司、中英人壽保險公司、四季酒店、樂高、百思買、安永會計師事務所等。

From the author of the acclaimed book Fierce Conversations comes the antidote to some of the most wrongheaded practices of business today.

· “Provide anonymous feedback.”

· “Hire smart people.”

· “Hold people accountable.”

These are all sound, business practices, right? Not so fast, says leadership visionary and bestselling author Susan Scott. In fact, these mantras — despite being long-accepted and adopted by business leaders everywhere — are completely wrongheaded. Worse, they are costing companies billions of dollars, driving away valuable employees and profitable customers, limiting performance, and stalling careers. Yet they are so deeply ingrained in organizational cultures that no one has questioned them. Until now.

In Fierce Leadership , Scott teaches us how to spot the worst “best” practices in our organizations using a technique she calls “squid eye”–the ability to see the “tells” or signs that we have fallen prey to disastrous behaviors by knowing what to look for. Only then, she says, can we apply the antidote..

Informed by over a decade of conversations with Fortune 500 executives, this book is that antidote. With fierce new approaches to everything from employee feedback to corporate diversity to customer relations, Scott offers fresh and surprising alternatives to six of the so-called “best” practices permeating today’s businesses. This refreshingly candid book is a must-read for any manager or leader at any level who is ready to take a long hard look at what trouble might be lurking in their organization - and do something about it.