How to Kick Your Customer Service Up a Notch

How to Kick Your Customer Service Up a Notch pdf epub mobi txt 电子书 下载 2025

出版者:Purdue University Press
作者:Ph.D; Rosanne D'Ausilio
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页数:150
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出版时间:2007-08-01
价格:USD 47.00
装帧:Paperback
isbn号码:9780977236015
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Rosanne Da Ausilio, Ph.D., is revealing the secrets a "" the secrets about stellar customer service. She knows great customer relationships begin with people, process, and technology. But Rosanne divulges the details, too a "" the insider tips you need to know to vault your customer service up a notch and give your organization the edge over the competition. Rosanne has spent her career looking at the call center industry. When she speaks, her words carry wisdom and value. Her comments are clear and practical. And you get her best 101 tips from a oeOne Question for Your Customera and#157; to a oeThinking Trapsa and#157; to a oeEmployee Accountability.a and#157; If you dona t have Rosannea s tips on your desk, you dona t have top notch customer service at your company.

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