The ABCs of Effective Feedback 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024

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Irwin M. Rubin Ph.D. 作者

Jossey-Bass

译者

1997-11-14 出版日期

176 页数

USD 45.00 价格

Hardcover

丛书系列

9780787910778 图书编码

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The ABCs of Effective Feedback 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

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Chart a Course to Excellence Sponsored by The American College of Physician ExecutivesA much-needed, practical guide to giving and receiving feedback ...a guide that is essential to the successful conduct of one of humanity's most important activities - productive conversation. -Edgar H. Schein, Sloan Fellows professor of management emeritus, MIT Sloan School of Management Managing relationships, building trust, and communicating effectively are all essential skills to improving performance and ensuring the quality of patient care. This timely book offers the tools and techniques necessary to face the challenges of being a leader and resolving conflicts to produce win-win outcomes.Irwin M. Rubin and Thomas Campbell show how to eliminate the pitfalls of traditional feedback approaches and enhance the win-win quality of all communication. With vignettes, a case study, and pithy cartoons, the authors detail two dynamic tools to help chart a course to excellence in giving and receiving championship-level feedback. Their integrated four-phase feedback model and practical behavioral tools provide the ingredients essential to plan for and learn from our daily experiences.

The ABCs of Effective Feedback 在线电子书下载 mobi epub pdf txt 在线电子书下载

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