Managing Quality 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024


Managing Quality

简体网页||繁体网页
Prof Mihaela L Kelemen 作者
Sage Publications Ltd
译者
2003-02-28 出版日期
222 页数
USD 58.95 价格
Paperback
丛书系列
9780761969044 图书编码

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发表于2024-11-12


Managing Quality 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

Managing Quality 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

Managing Quality 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024



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Managing Quality 在线电子书 图书描述

Managing Quality provides a comprehensive review and critical analysis of quality management discourses and techniques by drawing on a number of management disciplines such as operations management, HRM, organizational behaviour, strategy, marketing and organization theory. The book: - introduces readers to key concepts and issues in quality management - provides an overview of both managerial and critical perspectives on quality management - presents the 'wisdom' of quality management gurus - documents the way quality is pursued in manufacturing, service and public sector organizations - compares and contrasts hard and soft technologies of quality management - critically reviews the rhetoric of TQM and business process re-engineering (BPR) - examines the consequences of quality on stakeholders - scrutinizes the language of quality management - documents the mundane nature of quality managemnt practices through the use of real life case studies Managing Quality is an up-to-date and student-centered treatment of quality management that will be essential reading for undergraduate students of operations and quality management.It will also be extremely relevant to all MBA students, and useful reading for students of HRM, organization theory and the sociology of organizations.

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