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Townsend, John 作者

译者

2006-10 出版日期

132 页数

$ 12.42 价格

丛书系列

9781404175679 图书编码

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Handling Difficult People 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

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Let's face it, hard as we try, none of us can avoid contact with difficult people. Some people just seem to savor unnecessary and unhealthy conflict; they don't seem to be happy unless they are driving those around them crazy. Best-selling author and noted relationship expert, Dr. John Townsend, helps us better understand what makes "button pushers" act the way they do-and why they want to elicit a negative emotional and even behavioral response from us. He challenges readers to take personal responsibility and stop responding to difficult people in ways that just don't work He then offers a whole new repertoire of responses, including specific guidance on body language and verbal scripts, which will allow us to confront and negotiate with "crazy-makers" on a brand new level.

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