Personal Conflict Management 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024

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McCorkle, Suzanne/ Reese, Melanie J. 作者

译者

2009-6 出版日期

360 页数

$ 92.89 价格

丛书系列

9780205499885 图书编码

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Personal Conflict Management 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

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Personal Conflict Management utilizes a modernized theory/skill approach to interpersonal conflict, placing equal emphasis on the theoretical and practical. Supporting the notion that there is not one correct approach to conflict management, and utilizing the authors, shared experiences as mediators and organizational facilitators, this book demonstrates the value of collaborative models for resolving conflict and the necessity and benefits in understanding competitive approaches. Through the inclusion of both competitive and cooperative theories, the authors present contrasting perspectives of conflict management. Beginning with an introduction to conflict, the book examines the major approaches and theories of conflict management. Following a discussion of the causes and variables which exist within conflicts, the skills necessary for conflict management are analyzed, including listening, the ability to seek information, the importance of understanding personality types and behavior patters, negotiation, and conflict assessment. The final two sections of the book take the reader beyond the basics, exploring the difficulties encountered in conflict management, the aftermath to a conflict, and conflicts in context, applying the theoretical concepts to everyday situations.

Personal Conflict Management 在线电子书下载 mobi epub pdf txt 在线电子书下载

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