A Guide to Computer User Support for Help Desk & Support Specialists 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2024

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Beisse, Fred 作者

譯者

2009-9 出版日期

674 頁數

$ 152.49 價格

叢書系列

9780495806493 圖書編碼

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發表於2024-11-28

A Guide to Computer User Support for Help Desk & Support Specialists 在線電子書 epub 下載 mobi 下載 pdf 下載 txt 下載 2024

A Guide to Computer User Support for Help Desk & Support Specialists 在線電子書 epub 下載 pdf 下載 mobi 下載 txt 下載 2024

A Guide to Computer User Support for Help Desk & Support Specialists 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2024

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A Guide to Computer User Support for Help Desk & Support Specialists 在線電子書 pdf 下載 txt下載 epub 下載 mobi 在線電子書下載

A Guide to Computer User Support for Help Desk & Support Specialists 在線電子書圖書描述

A GUIDE TO COMPUTER USER SUPPORT FOR HELP DESK AND SUPPORT SPECIALISTS, FOURTH EDITION focuses on key information and skills for user support professionals, including troubleshooting and problem solving, successful communication with clients, determining a client's specific needs, and training end users. For those considering entering the field, alternate career paths for user-support workers are described. This text continues many of the successful features of previous editions, including Tips, On The Web pointers, Check Your Understanding self-tests, discussion questions, hands-on activities, and case projects. With balanced coverage of both people skills and technical skills, this book is an excellent resource for those in or preparing for the technical-support field.

A Guide to Computer User Support for Help Desk & Support Specialists 在線電子書下載 mobi epub pdf txt 在線電子書下載

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