Difficult Conversations 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024

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Dickson, Anne 作者

little brown

译者

2006-6 出版日期

239 页数

119.00元价格

丛书系列

9780749926755 图书编码

Difficult Conversations 在线电子书图书标签: 龍興香港仔荃灣粉嶺東涌屯門屏山天水圍大興

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Difficult Conversations 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

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Every one of us faces the need to speak up in difficult situations at some time. We may not like doing it, but not speaking up usually makes matters worse. So how do you communicate to your partner that something they do drives you mad, without it ending in a row? How do you correct or criticise a colleague without generating repercussions that you'll regret? How do you tell someone clearly of a decision that you know will cause disappointment or provoke strong disagreement? How do you handle conflict? Anne Dickson tells you how. She describes a range of difficult conversations that frequently occur in intimate, social and work situations, and reveals simple but powerful techniques that will help you to transform the situation. You'll discover how to: communicate directly and honestly without damaging your relationships; keep to your point without backing down or getting into a fight; initiate a discussion without encountering resistance or attack; offer criticism without antagonising the other person; manage your anxiety and develop genuine confidence in your authority; and much more.

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