CHAPTER1 沟通绝招40
CHAPTER2 餐厅/RESTAURANT
CHAPTER3 银行・邮局/BANK・POST OFFICE
CHAPTER4 租车/RENTING A CAR
CHAPTER5 交通事故/CAR ACCIDENT
CHAPTER6 购物/SHOPPING
CHAPTER7 戏院・电影院/THEARE・CINEMA
CHAPTER8 美容院・理发院/BEAUTY PARLOR・BARBERSHOP
CHAPTER9 医院/HOSPITAL
CHAPTER10 看病/SEEING THE DOCTOR
CHAPTER11 药方・杂货店/DRUGSTORE
CHAPTER12 机场/AIRPORT
CHAPTER13 从机场到旅馆/FROM THE AIRPORT TO THE HOTEL
CHAPTER14 旅馆/HOTEL
CHAPTER15 打电话给客户/CALLING CUSTOMERS
CHAPTER16 访问客户/VISITING CUSTOMERS
CHAPTER17 与客户寒喧/SMALL TALK WITH CUSTOMERS
CHAPTER18 展示样品/SHOWING SAMPLES
CHAPTER19 涨价/PRACE INCREASES
CHAPTER20 客户的抱怨/CUSTOMER'S COMPLAINS
CHAPTER21 签约/SIGNING CONTRACTS
CHAPTER22 与客户共餐/DINING WITH CUSTOMERS
CHAPTER23 道别/GOODBY
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