CHAPTER1 溝通絕招40
CHAPTER2 餐廳/RESTAURANT
CHAPTER3 銀行・郵局/BANK・POST OFFICE
CHAPTER4 租車/RENTING A CAR
CHAPTER5 交通事故/CAR ACCIDENT
CHAPTER6 購物/SHOPPING
CHAPTER7 戲院・電影院/THEARE・CINEMA
CHAPTER8 美容院・理發院/BEAUTY PARLOR・BARBERSHOP
CHAPTER9 醫院/HOSPITAL
CHAPTER10 看病/SEEING THE DOCTOR
CHAPTER11 藥方・雜貨店/DRUGSTORE
CHAPTER12 機場/AIRPORT
CHAPTER13 從機場到旅館/FROM THE AIRPORT TO THE HOTEL
CHAPTER14 旅館/HOTEL
CHAPTER15 打電話給客戶/CALLING CUSTOMERS
CHAPTER16 訪問客戶/VISITING CUSTOMERS
CHAPTER17 與客戶寒喧/SMALL TALK WITH CUSTOMERS
CHAPTER18 展示樣品/SHOWING SAMPLES
CHAPTER19 漲價/PRACE INCREASES
CHAPTER20 客戶的抱怨/CUSTOMER'S COMPLAINS
CHAPTER21 簽約/SIGNING CONTRACTS
CHAPTER22 與客戶共餐/DINING WITH CUSTOMERS
CHAPTER23 道彆/GOODBY
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收起)