Contents
Chapter One
How to Write Bnsiness Correspondence
Introduction
Unit l Writing Concise Sentences
Unit 2 Keeping Your Reader's Interest
Unit 3 Writing for Easy Reading
Unit 4 Being Natural Courteous, and Personal
Unit 5 The Start and the Finish
Unit 6 Planning and Writing Your Letter
Unit 7 Format and Structure of Business Correspondence
摸底考试
自测试题
Chapter Two
Specimen Letters of Business Correspondence
Unit 1 Contacting the Customers
Unit 2 Status Enquiries
Unit 3 Inquiry
Unit 4 General View of Offer
Unit 5 Firm Offer
Unit 6 Non-firm Offer
Unit 7 Counter Offer
Unit 8 Sales Letters
Unit 9 Letters of Order
Unit 10 Acceptance of Terms
Unit 11 Shipment
Unit 12 Commodity Inspection
Unit 13 Payment
Unit 14 Chartering of Ships
Unit 15 Insurance
Unit 16 Dispute and Claim
Unit 17 Agency and Compensation
Unit 18 Joint Venture
Chapter Three
Means of Business Correspondence
Unit 1 Telegrams
Unit 2 Telexes
Unit 3 Faxes
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