罗伯特•卡普兰教授

是平衡记分卡的创始人，美国平衡记分卡协会主席。哈佛商学院研究领导能力开发的马文•鲍尔（Marvin Bower）讲座教授。他为北美和欧洲的许多一流公司的绩效和成本管理系统设计担任顾问，并在全球各地演讲。他担任哈佛教职长达18年，之前他曾执教于卡耐基梅隆大学管理学研究生院(GSIA)达16年之久，其中1977—1983年任该校研究生院主任。

戴维•诺顿博士

是平衡计分卡协会的创始人，主席兼首席执行官。在创办平衡计分卡协会之前，诺顿博士是复兴全球战略集团的创始人之一，并担任总裁。他与罗伯特•卡普兰教授合著并由哈佛商学院出版社出版的论著包括：

《平衡计分卡：将战略转化为行动》

《战略地图：化无形资产为有形成果》

《组织协同：运用平衡计分卡创造企业合力》

《战略中心型组织》

The creators of the revolutionary performance management tool called the Balanced Scorecard introduce a new approach that makes strategy a continuous process owned not just by top management, but by everyone. In this book, Robert Kaplan and David Norton share the results of ten years of learning and research of more than 200 companies that have implemented the Balanced Scorecard. These organizations have used the scorecard to create an entirely new performance management framework that puts strategy at the center of key management processes and systems. Kaplan and Norton articulate the five key principles required for building strategy-focused organizations; 1)translate the strategy into operational terms 2) align the organization to the strategy, 3) make strategy everyone's everyday job, 4) make strategy a continual process, and 5) mobilize change through strong, effective leadership. The authors provide a detailed account of how a range of organizations in the private, public, and nonprofit sectors have deployed these principles. As part of the Editors's Choice Series, SAS Publishing offers this book as a professional reference for SAS users. This title addresses concepts related to SAS programming, but it is not specific to SAS and does not include SAS examples.

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战略中心型组织