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BS 15000 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2024

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Jan van Bon 作者

Van Haren Publishing

譯者

2005-04-30 出版日期

64 頁數

USD 20.00 價格

Paperback

叢書系列

9789077212486 圖書編碼

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發表於2024-07-08

BS 15000 在線電子書 epub 下載 mobi 下載 pdf 下載 txt 下載 2024

BS 15000 在線電子書 epub 下載 pdf 下載 mobi 下載 txt 下載 2024

BS 15000 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2024

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BS 15000 在線電子書 pdf 下載 txt下載 epub 下載 mobi 在線電子書下載

BS 15000 在線電子書圖書描述

A Pocket Guide to ISO 20000, the new IT service management standard. A well-known standard adopted by many organisations globally. Endorsed by itSMF International (IPESC).

BS15000, the standard dedicated to IT service management, has now become an ISO standard (ISO 20000). The goal of this Pocket Guide is to provide an easy to read document that explains the nature, content and aim of ISO 20000 / BS15000. It should bring ISO 20000 within reach of a vast international audience at a higher speed, by providing an easy accessible pocket guide: to promote the awareness and the acceptability of ISO 20000 as a valid standard for IT Services organisations; to support ISO 20000 training and certification; to produce a quick reference to the core content of ISO 20000, for practitioners.

ISO 20000: A Pocket Guide is aimed at a broad range of practitioners, trainers and students, who work in IT as well as in other environments, ranging from experienced experts in (IT) service organisations, to those who are looking for a suitable approach to quality improvement issues.

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