衝突解決  Conflict Management

衝突解決 Conflict Management pdf epub mobi txt 電子書 下載2025

出版者:
作者:Baden Eunson
出品人:
頁數:160
译者:
出版時間:2007-1
價格:198.00元
裝幀:
isbn號碼:9780731406517
叢書系列:
圖書標籤:
  • 【學】心理學 
  •  
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Conflict Management is and easy-to-read and high-powered tool for understanding and managing conflict situations. Conflict can spiral out of control, but if you understand how the spiral works you may be able to prevent it from even beginning.

In this book you will find many options for managing conflict, including:

* planning;

* goal setting;

* compromise;

* mediation.

Expert communication Baden Eunson also takes an in-depth look at negotiation skills. He offers a visual and fresh approach to the world of strategies and tactics, negotiation styles, the importance of listening and questioning skills, the reasons why the location of negotiation can affect its outcome, and why the phrase 'win-win' is not a cliché but a technique for success.

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