Telephone Skills for Professionals in Health Care 在線電子書 圖書標籤:
發表於2024-11-23
Telephone Skills for Professionals in Health Care 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2024
This practical booklet helps healthcare employees who interact with patients and other customers on the phone to develop a strong customer orientation and the behaviors that demonstrate excellent customer service toward patients, physicians, coworkers and other customers. It includes scripts, self-assessment and practice exercises to help employees become more conscious of their customers' needs and more adept at handling their phone interactions.
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Telephone Skills for Professionals in Health Care 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2024