Foreword
Frank P. Sherwood
Preface
1. Introduction
The Limitations of Modern Public Administration
Social Construction in a Democratic Context
Dialectical Possibilities
Learning from a Cross-Cultural Perspective
The Orientation of this Book
2. The Changing Context of Public Administration
Unanticipated Consequences in the Twentieth Century
Lessons for the New Century
Reinterpreting the Meaning of Public Administration
Dialectic in Administrative Action
Conclusion
3. The Social Constructionist Approach
The Limitations of the Functionalist Perspective
The Interpretive Critical Theory, and Postmodern Perspectives
Theorizing the Social Constructionist Approach
Globalization as Social Construction
Reflection
4. Public Administration as Social Design
The Use and Abuse of Metaphor
Design: A Basic Concept
Administrative Science, Art, and Social Design
The Modes of Administrative and Policy Design
Conclusion
5 Social Design in Practice
Coproduction and Community Policing
Bridging the Digital Divide in Silicon Valley
Helping Homelessness
Designing the Public Transit System
The Clinton Health Care Reform Plan: From Social Design to Incrementalism
The Limits of Social Design
Conclusion
6. Understanding Action, Praxis, and Change
The Dialectic of Organizational Action
Praxis and Change
The Praxis-Oriented Administrators
Changing Organizations and Action Research
Conclusion
7. The Self in Social Construction
Social Construction of the Self: Eastern and Western Views
The Self and Sociality: Western Views
Postmodern Views of the Self
Implications of Eastern and Western Views
The Self-Reflexive Individual in a Social Context
The Self and Bureaucracy
Conclusion
8. The Social Construction of Ethical Responsibility
The Ethical Dilemma of the Responsible Administrator
Constructing Ethics in Organizations
A Public Conception of Autonomy: Confucian and Western Views
Civic Virtue and the Public Good
Connecting Administrators and Citizens
Conclusion
9. Civil Society, Governance, and Its Potential
The Civil Society Triangle: A New Form of Governance
From Hierarchical Governing to Democratic Governance
NGOs as a Force for Social Change
A Case of Local Governance: Resolving the Soup Kitchen Controversy
Designing Modern Development Projects
Globalization and Democratization: A Contradiction
Implications
10. Concluding Thoughts
Recapitulation
Making Social Construction Effective
The Tao of Public Administration
Notes
References
Index
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