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Foundations of Service Level Management 在线电子书 pdf 下载 txt下载 epub 下载 mobi 下载 2024

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Sturm, Rick 作者

Macmillan Computer Pub

译者

2000-4 出版日期

288 页数

$ 39.54 价格

Pap

丛书系列

9780672317439 图书编码

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Foundations of Service Level Management 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

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Foundations of Service Level Management provides detailed recommendations for creating a service level management strategy and establishing service level agreements. This book also shows IT managers and executives at third-party SLM companies how to deploy services more quickly, placing a premium on time to market and time to scale, become more service oriented, delivering guaranteed services through service-level agreements (SLAs), evolve from reactive network management to proactive service management, and reduce costs whenever possible by automating network and service management. Additional resources for this title can be found at: http://www.enterprisemanagement.com/IT_Mgmt_Solutions/

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