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Introduction to Help Desk Concepts and Skills 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2024

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Sanderson, Susan M. 作者

McGraw-Hill College

譯者

2003-9 出版日期

464 頁數

$ 151.70 價格

Pap

叢書系列

9780078216770 圖書編碼

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發表於2024-09-20

Introduction to Help Desk Concepts and Skills 在線電子書 epub 下載 mobi 下載 pdf 下載 txt 下載 2024

Introduction to Help Desk Concepts and Skills 在線電子書 epub 下載 pdf 下載 mobi 下載 txt 下載 2024

Introduction to Help Desk Concepts and Skills 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2024

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Introduction to Help Desk Concepts and Skills 在線電子書 pdf 下載 txt下載 epub 下載 mobi 在線電子書下載

Introduction to Help Desk Concepts and Skills 在線電子書圖書描述

"Introduction to Help Desk Skills and Concepts" is designed to teach students: the importance and benefits of measuring the delivery of customer support; how to create positive interactions with customers; how to identify customer needs; how to meet customer expectations; how to deal effectively with a variety of customer situations; how to work with unrealistic or angry customers; how to gain satisfied customers through better listening; and how to use basic tools and technologies used in the customer support industry.

Introduction to Help Desk Concepts and Skills 在線電子書下載 mobi epub pdf txt 在線電子書下載

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