Revolutionize Your Customer Experience

Revolutionize Your Customer Experience pdf epub mobi txt 電子書 下載2025

出版者:AIAA
作者:Colin Shaw
出品人:
頁數:242
译者:
出版時間:2004-12-1
價格:GBP 41.00
裝幀:Hardcover
isbn號碼:9781403936035
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In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer experience together with examples of best practice and strategies for implementation. As predicted the customer experience has become the next competitive battleground. The current book will explore the subject in more depth with new research and best practice and show companies and organizations how to identify where they are and how to revolutionize their customer experience.

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