Broken Promises 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2024

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Mills, Daniel Quinn/ Friesen, G. Bruce 作者

Perseus Distribution Services

譯者

1996-6 出版日期

224 頁數

$ 25.93 價格

HRD

叢書系列

9780875846545 圖書編碼

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發表於2024-11-30

Broken Promises 在線電子書 epub 下載 mobi 下載 pdf 下載 txt 下載 2024

Broken Promises 在線電子書 epub 下載 pdf 下載 mobi 下載 txt 下載 2024

Broken Promises 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2024

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Broken Promises 在線電子書 pdf 下載 txt下載 epub 下載 mobi 在線電子書下載

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Mills and Friesen examine what caused IBM to experience major financial losses and the need to reduce its staff by half. Virtually overnight, IBM went from being one of the most respected firms in the world to one widely condemned. This book describes how the company's violation of two well-established contracts led to its most serious problems. The first was its long-standing relationship with customers, where the implicit agreement was IBM's guarantee of high-quality technology and close-service support. The second was between IBM and its employees, with the implicit commitment to employee security. When IBM abrogated both contracts in the 1980s, its business began to fall apart. Quinn and Friesen describe IBM's experience in terms of broader historical and contextual patterns, and they look at the strategic tasks that IBM now confronts during its comeback. "Mills and Friesen argue their case cogently and clearly."-Washington Post Book World "Chock-full of penetrating analysis."-National Productivity Review "This insightful book is highly recommended for business executives."--Choice

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