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Building Great Customer Experiences 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2025

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C. Shaw 作者

Palgrave Macmillan

譯者

2002-9-13 出版日期

244 頁數

GBP 44.99 價格

Paperback

叢書系列

9781403939494 圖書編碼

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發表於2025-01-10

Building Great Customer Experiences 在線電子書 epub 下載 mobi 下載 pdf 下載 txt 下載 2025

Building Great Customer Experiences 在線電子書 epub 下載 pdf 下載 mobi 下載 txt 下載 2025

Building Great Customer Experiences 在線電子書 pdf 下載 txt下載 epub 下載 mobi 下載 2025

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Building Great Customer Experiences 在線電子書 pdf 下載 txt下載 epub 下載 mobi 在線電子書下載

Building Great Customer Experiences 在線電子書圖書描述

This is an updated edition of the bestselling book by Colin Shaw and John Ivens about building and delivering great customer experiences. Many companies neglect the customer experience. The authors show that physical execution and emotional impact of customer experiences may ultimately determine customer satisfaction and loyalty and commercial success of companies and brands. With the use of compelling examples and cases the authors show that this is key for all companies and organizations. In this revised edition they show that the customer experience has now become central to the agenda for many companies and organizations.

Building Great Customer Experiences 在線電子書下載 mobi epub pdf txt 在線電子書下載

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