Infrastructure is crucial for generating growth, alleviating poverty, and increasing international competitiveness. For much of the 20th century and in most countries, the network utilities that delivered infrastructure servicessuch as electricity, natural gas, telecommunications, railroads, and water supplywere vertically and horizontally integrated state monopolies. This approach often resulted in extremely weak services, especially in developing and transition economies, and particularly for poor people. Common problems included low productivity, high costs, bad quality, insufficient revenue, and shortfalls in investment.

Recognizing infrastructures importance, many countries over the past two decades have implemented far-reaching infrastructure reformsrestructuring, privatizing, and establishing new approaches to regulation. Reforming Infrastructure identifies the challenges involved in this massive policy redirection within the historical, economic, and institutional context of developing and transition economies. It also assesses the outcomes of these policy changes, as well as their distributional consequencesespecially for poor households and other disadvantaged groups. And, drawing on a range of international experiences and empirical studies, it recommends directions for future reforms and research to improve infrastructure performanceidentifying pricing policies that strike a balance between economic efficiency and social equity, suggesting rules governing access to bottleneck infrastructure facilities, and proposing ways to increase poor peoples access to these crucial services.