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Raz, Aviad E. 作者

Harvard Univ Pr

译者

2002-5 出版日期

250 页数

$ 39.55 价格

HRD

丛书系列

9780674008588 图书编码

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发表于2024-11-13

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Emotions at Work 在线电子书 epub 下载 mobi 下载 pdf 下载 txt 下载 2024

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Our work life is filled with emotions. How we feel on the job, what we say we feel, and what feelings we display - all these are important aspects of organizational behavior and workplace culture. Rather than focusing on the psychology of personal emotions at work, however, this study concentrates on emotions as role requirements, on workplace emotions that combine the private with the public, the personal with the social, and the authentic with the masked. In this cross-cultural study of "emotion management," the author argues that even though the goals of normative control in factories, offices, and shops may be similar across cultures, organizational structure and the surrounding culture affect how that control is discussed and conceived.

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