To achieve success in today's ever-changing and unpredictable markets, competitive businesses need to rethink and reframe their strategies across the board. Instead of approaching new product development from the inside out, companies have to begin by looking at the process from the outside in, beginning with the customer experience. It's a new way of thinking-and working-that can transform companies struggling to adapt to today's environment into innovative, agile, and commercially successful organizations.Companies must develop a new set of organizational competencies: qualitative customer research to better understand customer behaviors and motivations; an open design process to reframe possibilities and translate new ideas into great customer experiences; and agile technological implementation to quickly prototype ideas, getting them from the whiteboard out into the world where people can respond to them. In "Subject to Change: Creating Great Products and Services for an Uncertain World", Adaptive Path, a leading experience strategy and design company, demonstrates how successful businesses can - and should - use customer experiences to inform and shape the product development process, from start to finish.
这本书还好,你可以把它看作是一个有关设计的感悟随笔,但是你不要期望有一个系统的一步一步深入的指导。感觉它就是一个简化版本的《用户体验草图设计》。嗯.....我刚刚发现了一个糟糕的设计: 我提交评论的时候,豆瓣提示"抱歉,你的评论太短了",但是并没有提醒我应该提交多长...
评分公司内部的工作论坛讨论这本书,想到自己现在公司的工作感受,有感回帖了下面的内容,现在此备份一下。 --------分割线------------------- 这本书买了已经快两年了,书的内容已经忘得差不多。 因为工作的关系,这些年看的设计的书,比单纯技术的书多得多,看多了觉得都...
评分书比较薄,内容还算不错,就是一些地方的翻译不是很白话,让人不易读懂。 书中重点强调了设计要作为公司战略,设计要以用户体验为主。 感觉本书主要讲了理念,实操和实例较少,不易执行和操作。到是适合开拓思路,拓展视野,其中柯达和苹果的例子较多,也较有代表性,值得看看...
评分 评分其实,作者也很乱。
评分不过大多都是价值观,方法论依然要自己总结
评分Saw in Continuum...
评分这本书是我刚毕业时就读过的,当时刚出版没多久
评分这本书是我刚毕业时就读过的,当时刚出版没多久
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