一、商務接待
1. Meeting at the Airport機場接客
2. Establishing Business Relations建立業務聯係
3. Small Talk寒暄
4. Making an Introduction彼此介紹
5. Arrival of Foreign Businessmen外商到達
6. On the Way to the Hotel去賓館路上
7. Further Contact進一步接觸
8. Making an Appointment安排約會
9. Changing an Appointment變更約會
10. Reserving a Room預定房問
11. Traveling by Bus and Subway乘坐公共汽車和地鐵
12. Shopping購物
13. Reserving a Flight預訂航班
14. Customs Formalities海關手續
15. Discussing the Schedule討論日程安排
16. Checking—out退房
17. Saying Goodbye辭行
18. Making an Invitation邀請赴宴
19. Taking an Order點餐
20. Dinner Table Conversation餐桌交談
21. Describing Food描述食物
22. Thanks for Entertaining感謝宴請
23. Receiving Visitors接待來訪
24. Routine日常工作
25. Business Phone Call商務電話
26. Company Profile公司介紹
27. Introducing a Department部門介紹
28. Visiting a Factory(I)參觀工廠(1)
29. Visiting a Factory(2)參觀工廠(2)
二、商務談判
30. Bargaining討價還價
31. Talking about Commission and Diount洽談傭金與摺扣
32. Complaints投訴
33. Claim索賠
34. Biand Tender招標投標
35. Negotiation on Trademark商標談判
36. Arranging for the Meeting安排會議
37. At the Meeting在會議上
38. Group Meetings小組會議
39. Appointing an Agent(I)指定代理(I)
40. Appointing an Agent(2)指定代理(2)
41. Signing a Contract簽訂閤同
42. Quotation報價
43. Packing包裝
44. Insurance保險
45. Placing an Order訂貨
46. Joint Venture閤資
47. Technology Transfer技術轉讓
三、企業經營管理
48. Talking about the Job談論工作
49. Work Summary工作總結
50. Career Development職業發展
51. Types of Companies企業類型
52. Business Plans商務計劃
53. Setting up a Business設立企業
54. Franchising特許經營
55. Staff公司員工
56. Corl=3rate Culture公司文化
57. Merger and Acquisition(1)並購(1)
58. Merger and Acquisition(2)並購(2)
59. Corporate Responsibility公司責任
60. Company Structure(I)公司結構(1)
61. Company Structure(2)公司結構(2)
62. Business Environfnent商務環境
63. Risks Control風險控製
64. Internal Communication公司內部溝通
65. Business Media商業媒體
66. Advertisement廣告
67. Press Release新聞發布
68. At the Trade Fair商品交易會
69. Exhibition展銷會
70. Training培訓
71. Headhunting獵頭
72. Human Resources Management人力資源管理
73. Team WorkSpirit團隊精神
74. Market Research市場調研
75. Product Introduction介紹産品
76. Marketing Strategies營銷戰略
77. Pricing&Payment定價付款
78. After—sale Service售後服務
79. Supply Chain Process供應流程
80. Company Procurement公司采購
81. Choosing a Suppler選擇供應商
82. Production Process生産過程
83. Budget預算
84. Financial Decision財務決策
85. Production Cost生産成本
86. Finance and Clients企業財務與客戶
87. Cash Cycle現金循環
88. Performance and Balance of Payments業績與收支
89. International Payment國際支付
90. Balance Sheet資産負債錶
91. Information Technology信息技術
92. E-business電子商務
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